The Provincial Government of Negros Oriental is sending a delegation of tourism officers to attend the28th Edition of the Philippine Travel Mart (PTM) in Manila highlighting tour offerings in the country twinned with the ASEAN destinations with expansion to China, Japan and Korea.
This is in consonance with Negros Oriental Governor Roel Ragay Degamo’s objective to promote tourism-cum-livelihood program as part of his commitment to bring socio-economic development in the hinterlands. “Tourism creates livelihood to the grassroots,” he stressed.
To capitalize on this tourism magnet, the Province partnered with the Canlaon City Government through its Tourism Office to train the first Community-Based Tourist Drivers Training aimed at providing exemplary customer service and care to local and foreign tourists “where the tourists is well-informed and satisfy his needs for the value of his money.”
Canlaon City Tourism Officer Ann Clerigo said there is a need for proper training to be given to service providers, particularly the drivers being in the forefront of the tourism and hospitality industry.
Senior Tourism Operations Officer Myla MaeBromo-Abellana stressed that if all service providers perform the services properly, the guests are satisfied. “Surely there will be a repeat business,” she added, where it will create value chain in the tourism sector. The three day training launched on August 23-25, 2017 at the Canlaon City Pension House Conference Hall is designed to develop and sustain a tourism workforce capable of providing excellent service at par with the world.
This is the first community-based tourist drivers training in Canlaon City, disclosed the active City Tourism Officer Clerigo, with pioneering 25 members. “They will be formed into an Association.
We hope to provide them an additional livelihood program in support of their efforts,” she disclosed.
According to the Provincial Tourism Unit (PTU) this is the fourth training conducted by the Provincial Government in cooperation with local government units. Last year, about 120 drivers were trained as community tourist guides/drivers in the municipalities of Valencia, Sibulan and Dauin, here in Negros Oriental.
Drivers found themselves enjoying the training as they were educated on the tourism situation in Negros Oriental and Central Visayas, trained on customer relations and communication skills, mind-binders: building and developing self-esteem and self-confidence; basic first aid, work values formation and correct driving techniques with emphasis on defensive driving, practical guiding techniques and practical guiding exercises and critiquing.
by: OLIVER M. LEMENCE
Photo: Ruvilo Lumacao